How do I cancel/make changes to my order?
Please email Whitney at firstname.lastname@example.org as soon as possible. We do our best to ship within 1 business day so the quicker you reach out, the more likely it is that we’ll be able to make changes before the order ships!
Can you make a map of my favorite city/state/National Park/country?
We LOVE your ideas and suggestions! Xplorer Maps releases 6 new custom hand-drawn maps each year, so there’s always the possibility your favorite place is coming soon! We are currently booked out for 2+ years with custom collaborative map partnerships, so if you’re interested in a custom map project, please contact Greg Robitaille (XM Founder and President) at email@example.com for all the details.
Do you offer bulk discounts?
If you are a retailer interested in carrying our products in your store, please refer to our Wholesale FAQs section and reach out to Kevin at firstname.lastname@example.org or 406-830-1001. If you’re interested in bulk volumes for personal/gift purposes, reach out to Greg at email@example.com and we’ll be happy to work with you!